Ah the secret , you treat people with respect and use honesty and things turn out better. Deny, Delay and Defend is still the thing that drives most people into our office. Great point here.
Where do you get the figure 75000 from? In my practice I have a less than 1% disatisfaction rate, and nearly all of those are people who after an enhancement treatment still need glasses, and just gi...
Mike, Thanks for reading the post. My wife is a former (now not practicing) labor and delivery R.N. and I remember her complaining 15-20 years ago about labor being unnecessarily induced for the ...
Interesting and helpful information. Thanks for the post. Clearly, this has been done many times.
Alice, Excellent idea! I doubt such an analysis has been conducted, but it would not surprise me if the number was that high. Unfortunately, one could probably make the same analogy to most profe...
I've seen a version of this article that cited 3 - 4 % of doctors are disruptive, and are causing the majority of the problems. This matches the 4% sociopath rate recently cited in "The Sociopath Ne...
Mr. Anderson, Thank you for your comment regarding JCAHO standards for "disruptive physicians". When you say that "this will increase dramatically in January", what exactly do you mean? That th...
While the new JCAHO standards for "disruptive physicians" do not go into effect until Jan.2009, many Health Care Organizations have already mandating physicians to attend Executive Coaching/Anger Man...
Dr. Sullivan, I was unaware of the technology for eradicating MRSA and other antibiotic-resistant bacteria. Is the FDA holding this technology up from wide-spread applications? If so, why?
Mr. Goldman - thank you for that insight into keyboards and mice; I had never considered that and I wonder how many others have not as well. I can see how these germs would be transmitted in this man...
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